The Better Business Act: Working to Change UK Law
September 12, 2024Founded in 2016 with offices around the world, Overhaul is the global leader in active supply chain risk management and intelligence. Overhaul protects shippers and 3PLs from in-transit cargo delays, damage, theft, and spoilage through advanced software and monitoring solutions. With 7 global monitoring control towers strategically located worldwide, Overhaul offers continuous cargo protection and immediate, proactive responses to threats. Overhaul maintains a strong, direct partnership with law enforcement agencies, ensuring rapid recovery and intervention in the event of theft.
Overhaul’s technology provides customers with a bird’s-eye view of their supply chain ecosystems, including alerts relating to any potential risks. This information can then be turned into action through real-time corrective responses. By using this approach, Overhaul is able to offer their customers peace of mind along with measurable efficiencies and stronger relationships that build robust safety cultures.
The team at Overhaul has continually innovated and improved their processes in order to provide best in class information and experiences to their customers. Their approach to sustainability is no different. In this case study, we will explore how Overhaul combined their culture of curiosity, innovation, and passion with the ENSO platform to progress on their sustainability journey.
The Challenge
Many companies are getting serious about measuring their carbon emissions and understanding the overall impact of their operations. A key aspect of this is scope three emissions, which include emissions from activities or assets that are not owned or controlled by the company up and down their value chain. Scope three can make up a significant portion of a company’s carbon footprint. A key part of scope three emissions is transport and logistics.
“For a long time, the focus has been on scope one and two emissions, but everyone is beginning to recognise the importance of addressing scope three emissions. Scope three emissions have a significant impact on organisation’s emissions. Externally, we want to be able to provide data to our customers, companies and partners that can aid them on their ESG journey and show that we are committed to our own ESG journey. Internally, we want to foster a culture of sustainability and responsibility among employees who are already curious about ESG practices” – Caoimhe O’Hare, Sustainability Champion and Assistant Project Manager at Overhaul
Because of this, Overhaul is working to provide their customers with the best information possible and to be supportive of their work to understand their total emissions. As an industry, there is still a lot of learning to be done relating to best practices for allocating and reporting emissions to customers. Overhaul’s passionate, curious team is working to figure this out, while prioritising their own internal sustainability actions.
The team at Overhaul aims to exceed expectations when it comes to their ethical responsibility to conduct their business in a sustainable manner. From their founding, the team has challenged themselves to do things better and to be the best in class for their customers, providing as much information and support as they can. Their approach to sustainability is no different, both within the organisation and in terms of customer communication.
The Solution
Much of Overhaul’s drive to have a positive impact and to progress on their sustainability journey comes from their team members. While they do get customer information requests and have seen an increase in interest in sustainability, the biggest source of momentum comes from the many sustainability champions within the organisation. These curious individuals work to share knowledge across Overhaul’s locations globally and collaborate to identify ways in which they can make a difference. Combining this passion with the ENSO platform has allowed the team at Overhaul to enhance their communication, track their progress, and identify new opportunities for action.
Key Benefits
- Highlight What They Are Doing Well: When the Overhaul team first started working with the ENSO platform, they were already engaged in multiple sustainability related activities but they needed a way to bring all of it together. The ENSO platform provided them with a place to highlight their sustainability achievements and bring them all together in one place.
- Identify New Opportunities: The list of impacts on the ENSO platform helped the Overhaul team to identify new potential opportunities for sustainability action. Having this list as a starting point, the team can prioritise their next actions and continue on their sustainability journey.
- Transparent Communication: Using the bespoke public web page generated by the ENSO platform the Overhaul team can easily communicate their sustainability actions in a transparent manner. The visuals and clear information provide a quick way to show people their commitments and progress towards their sustainability goals.
- Collaboration With the ENSO Team: Throughout their work with the ENSO platform, the Overhaul team regularly communicated and collaborated with the ENSO team. Between identifying new action areas, clarifying current questions, and knowledge sharing, the two teams were able to help Overhaul make progress with their sustainability journey and communications.
The Results
Through their collaboration with ENSO, Overhaul was able to streamline their sustainability communication, identify new opportunities, and continue to foster the passion and curiosity of their team members. The team already had an innate understanding of the scope of sustainability and the fact that it entails more than just singular actions like recycling. Their holistic approach and understanding can now be communicated both internally and externally to their relevant stakeholders.
Now and in the future, the Overhaul team will continue to progress on their sustainability journey. They will be able to continually track and communicate their progress through the ENSO platform. As they achieve more and continue to innovate, the platform will facilitate data collection and organisation, communication, and prioritisation of next steps.
Conclusion
“Supply chain doesn’t stop and it’s always going to constantly evolve. It drives innovation.” – Mary Kelledy, Chief of Staff at Overhaul
The team at Overhaul sees sustainability as a continuous process and long-term opportunity for innovation and improvement. Just like a supply chain, sustainability has many moving parts and evolves constantly. Overhaul keeps up with both supply chain and sustainability advancements through their culture of curiosity and desire for continuous improvement. The ENSO platform compliments their passion for progress by supporting their journey, including broader company reporting outside of the platform.
By tracking their progress, communicating their actions, and prioritising next steps, the Overhaul team are able to show their commitment to sustainability and providing industry-best services and information to their customers. As they continue on their journey and the landscapes of both sustainability and supply chains continue to evolve, Overhaul will stay at the forefront of their field, taking pride in providing their customers with high quality experiences and information.
To learn more about their specific sustainability actions, please visit Overhaul’s sustainability page here.